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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaime Druid

March 30, 2026

5  out of  5
rating by Jaime Druid
"Customer service is always great. Very friendly and helpful"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jake Lohri’s Team here in Mineral Wells . "
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Nisa Ann Roberts

March 25, 2026

5  out of  5
rating by Nisa Ann Roberts
"Mikayla was a huge help in getting me reinstated. She was professional, knowledgeable, and handled everything quickly. Really appreciate the support—great experience overall."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Lohri’s Team. "
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Mike Brooks

March 25, 2026

5  out of  5
rating by Mike Brooks
"Mikayla helped me through the process of replacing my home owners and auto policies. She was very supportive and knowledgeable. I would highly recommend her and Jake for your insurance needs."
We responded:
"Thank you for taking the time to leave such a great review, Mike. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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christi kestner

March 13, 2026

5  out of  5
rating by christi kestner
"Very knowledgeable friendly staff!"
We responded:
"Thank you for taking the time to leave such a great review, christi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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STACY STATES

March 11, 2026

5  out of  5
rating by STACY STATES
"Excellent! Would absolutely give 10 stars if I could! Very nice, knowledgeable of all aspects of coverage, explained every step, and answered all of my questions. Absolutely fantastic! Way to go Nikki ! 😊"
We responded:
"STACY, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Lohri’s Team!"
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Michael Simmons

March 10, 2026

5  out of  5
rating by Michael Simmons
"Very polite and very professional help me with finding the Best policy"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Lohri’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mineral Wells ."
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Ezekiel Adams

March 6, 2026

5  out of  5
rating by Ezekiel Adams
"Hands down the most flexible, honorable, and easy to work with Insurance office I’ve dealt with to date. Jake from State Farm and his team of awesome office personnel solely were the reason I decided to come back to State Farm. Working out of town, it makes office visits difficult. They made it effortlessly happen immediately and with a quickness."
We responded:
"We are grateful for your 5-star review, Ezekiel! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Lohri’s Team here in Mineral Wells . "
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Michael Morris

March 5, 2026

5  out of  5
rating by Michael Morris
"Very helpful! They got me a lower premium for my home insurance, and Mikayla was very fast and responsive!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Darklady Sixtyseven

February 24, 2026

1  out of  5
rating by Darklady Sixtyseven
"My experience so far at this state farm office has been horrid. I was in an auto accident at the fault of one of Jake's clients last fall, and have yet to hear about anything regarding the accident other than a claim number. I have left multiple voice-mail but have yet to hear from any agent. I only gave 1 star because it wouldn't let ne leave zero."
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India Peggs

February 20, 2026

5  out of  5
rating by India Peggs
"Highly recommend! Nikki made things so easy to understand especially as a first policy holder. She walked me through everything and was able to quickly provide me a very affordable quote! Hope to do business with Jakes office for a long time!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Lohri’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mineral Wells ."
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Sheena Keys

February 4, 2026

5  out of  5
rating by Sheena Keys
"They are very caring and very friendly they have absolutely amazing staff and treat there customers with the upmost respect they are caring very great place and I wouldn't want to go through anyone else for insurance"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mineral Wells to know that you had such a wonderful experience with us here on State Farm Agent Jake Lohri’s Team."
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Heather Grant

February 4, 2026

5  out of  5
rating by Heather Grant
"I recently looked at and then purchased a new vehicle. After the inital call, I was able work with Mikayla through text to get everything changed as well as her sending my new card. It made the process super easy and convenient."
We responded:
"Thank you so much for the 5-star rating, Heather! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Benjamin Gandee

January 30, 2026

5  out of  5
rating by Benjamin Gandee
"Great to work with! Pleasant and professional! Mikayla was wonderful."
We responded:
"Thank you so much for the 5-star rating, Benjamin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Angie Collins

January 27, 2026

5  out of  5
rating by Angie Collins
"I added an additional vehicle to our policy and the lady I spoke with made it extremely easy and helped me get some additional discounts. State Farm gives me peace of mind with their knowledgeable staff."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Lohri’s Team. "
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Harley Scamehorn

January 14, 2026

5  out of  5
rating by Harley Scamehorn
"Just started my policy with them very friendly and welcoming and helped me tremendously though all the hassle of finding the best quote"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Harley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jake Lohri’s Team—we are always here to help! "
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Josh Hall

December 23, 2025

5  out of  5
rating by Josh Hall
"State Farm and this office in particular have always treated me great!"
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Tiffany

December 15, 2025

5  out of  5
rating by Tiffany
"Nikki was amazing and quick with our quote and payment process. Very pleased. Thank you"
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Nikki Lockhart

December 13, 2025

5  out of  5
rating by Nikki Lockhart
"Nikki was great to work with! So kind and friendly."
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Woody Twyman

December 10, 2025

5  out of  5
rating by Woody Twyman
"Prompt and willing to take their time with you. Try and help you get the right policy without pressure."
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Mark Steele

December 2, 2025

5  out of  5
rating by Mark Steele
"Office is very helpful with all my questions, very quick to respond."
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maria dressler

November 25, 2025

5  out of  5
rating by maria dressler
"Very nice lady I talk too vey helpful and friendly."
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Madelynn Cogar

November 21, 2025

5  out of  5
rating by Madelynn Cogar
"Super easy to work with! Nikki is wonderful and so helpful!"
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jessica oldaker

November 20, 2025

5  out of  5
rating by jessica oldaker
"Excellent, quick service adding a vehicle to my policy."
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Skylier Litton

November 17, 2025

5  out of  5
rating by Skylier Litton
"Very awesome to work with and very informative to help me with what I needed."
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Erin Fleak

November 7, 2025

5  out of  5
rating by Erin Fleak
"They are very helpful, easy to work with and will go above and beyond to make sure you are getting the best coverage for your money! I highly recommend!!!"